Work Problem Solving Examples

Work Problem Solving Examples-20
If you are hungry then your goal is probably to eat something.

If you are hungry then your goal is probably to eat something.If you are the head of an organisation (CEO), then your main goal may be to maximise profits and this main goal may need to be split into numerous sub-goals in order to fulfil the ultimate aim of increasing profits.

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However well prepared we are for problem solving, there is always an element of the unknown.

Although planning and structuring will help make the problem solving process more likely to be successful, good judgement and an element of good luck will ultimately determine whether problem solving was a success.

This stage involves: detecting and recognising that there is a problem; identifying the nature of the problem; defining the problem.

The first phase of problem solving may sound obvious but often requires more thought and analysis.

This stage may not be necessary for very simple problems but is essential for problems of a more complex nature.

During this stage you will generate a range of possible courses of action, but with little attempt to evaluate them at this stage.Trying to solve a complex problem alone however can be a mistake.The old adage " Effective problem solving usually involves working through a number of steps or stages, such as those outlined below.Following our examples above, if you feel hungry then your goal is to eat.A barrier to this may be that you have no food available - so you take a trip to the supermarket and buy some food, removing the barrier and thus solving the problem.Identifying a problem can be a difficult task in itself. What is the nature of the problem, are there in fact numerous problems? By spending some time defining the problem you will not only understand it more clearly yourself but be able to communicate its nature to others, which leads to the second phase.This stage involves: a period of observation, careful inspection, fact-finding and developing a clear picture of the problem.Dealing with a customer complaint may be seen as a problem that needs to be solved, and it's almost certainly a good idea to do so.The employee dealing with the complaint should be asking what has caused the customer to complain in the first place, if the cause of the complaint can be eliminated then the problem is solved.These barriers can turn a potentially positive situation into a negative one, a problem. It is human nature to notice and focus on small, easy to solve problems but much harder to work on the big problems that may be causing some of the smaller ones. Problems involve setting out to achieve some objective or desired state of affairs and can include avoiding a situation or event.It's useful to consider the following questions when faced with a problem. Goals can be anything that you wish to achieve, or where you want to be.


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